Emotional Intelligence 5.0
The Key to Hospitality Industry Excellence
WHY BUILD AN EMOTIONAL INTELLIGENCE CULTURE IN YOUR HOTEL?
It enhances...
Work ethic
Creativity
Empathy
Teamwork
Productivity
Accountability
Adaptability and flexibility
Organization
Integrity
Stress management
Communication
Reliability
Open-mindedness
Punctuality
Work environment
Time management
Attention to detail
Strategic thinking
Conflict resolution
Problem-solving
... and reduces Burnout, Turnover and Absenteeism.
The bottom line is that building an emotionally intelligent hospitality organization makes life easier for managers and employees, higher company dividends and guest contentment.
What more could one wish for?
HOW TO BUILD AN EMOTIONAL INTELLIGENCE CULTURE IN YOUR HOTEL?
Get tailored services and tools for your business needs.
Building an emotional intelligence culture in an organisation is a journey rather than a destination. It is a cyclical process made up of numerous tiny steps that lead to continuous improvements.
We offer various tailored services, including workshops, courses, and short or long-term project cooperation to meet specific business needs.
Step 1
EMOTIONAL INTELLIGENCE WORKSHOP
Building a culture of emotional intelligence in an organization primarily requires understanding its potential. At the EI WORKSHOP, we discuss its benefits for the company and employees, how to implement it and much...
Step 2
EMOTIONAL INTELLIGENCE COURSE
A firm theoretical understanding of emotional intelligence allows entry into practice. The EI COURSE will open up a new appreciation of the decision-making process, self-awareness, self-understanding and...
Step 3
DEPARTMENT REVITALIZATION
Whether starting a new department or looking to improve the performance of an existing one, improving Emotional Intelligence infuses with aliveness and vitality. The staff will become more engaged, innovative, responsible and...
Step 4
BUILDING EMOTIONAL INTELLIGENCE CULTURE
Optimisation, maintenance needs and efficient use are constantly in the spotlight when it comes to machinery or technology. However, it seems we forget about that when it comes to people and their innate emotional needs...
